Job Category: Systems Administrator
Job Type: Full Time
Job Location: Ft Meade MD
Security Clearance: Must have a current Top Secret / SCI Clearance with Poly
Requirements
- Ten (10) years of experience as a SA in programs and contracts of similar scope type andcomplexity is required.
- Bachelors degree in a technical discipline from an accredited college or university is required.
- Five (5) years of additional SA experience may be substituted for a bachelors degree.
- LINUX is a MUST
Description:
- Provides support for implementation troubleshooting and maintenance of Information Technology (IT) systems.
- Manages IT system infrastructure and any processes related to these systems.
- Provides support to IT systems including daytoday operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc.
- Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems.
- Provides support for the escalation and communication of status to agency management and internal customers.
- Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configures and manages UNIX and Windows operating systems and installs/loads operating system software troubleshoots maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
- The Level 2 System Administrator (SA) shall possess the following capabilities