Genesys LeadConsultant
Posted on :
18-02-2024
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Job Description
- Hands on experience into Genesys Composer SCXML Workflow development including ECMA Script HTTP Rest SCXML State etc is mandatory
- Good Handson experience with Genesys Config/Management layers Routing layer GVP SIP layer/Media layer.
- Expertise on Genesys Rules System and Development of Rules using Genesys Rules Developer Tool (GRDT) and provisioning of rules using GRAT (Genesys Rules Authoring Tool)
- Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers routing layer Genesys SIP media server and ICON/Info Mart.
- Knowledge on Genesys Inter Application communication (PureEngage) such as Messaging between ORS and URS such as InvokeFunctionalModule methods such as SCXMLSubmit SCXMLQueueQuery etc .
Employment Type
Full Time
Company Industry
Key Skills
- Administrative Skills
- Facilities Management
- Biotechnology
- Creative Production
- Design And Estimation
- Architecture
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