Style Advisor-Massimo Dutti

Role Purpose

The Style Advisor is responsible for providing the customers with an easy, fashionable, personal, and fun customer experience.

Responsibilities

• Provide customers with exceptional service by meeting their individual requests and expectations to ensure an excellent shopping experience that consistently attracts both present and future shoppers.
• Follow trends and maintain timeless knowledge of fashion principles to create, share, and develop the team’s fashion expertise.
• Demonstrate superior store knowledge to be able to understand customers’ concerns and quickly determine solutions with limited supervision.
• Drive sales by consistently demonstrating remarkable clientele selling skills, focusing on the individual customer and their fashion, as well as their wardrobe needs.
• Actively greet customers and attend to their needs in the fitting room, while ensuring fitting rooms are always neat and readily available to host customers.
• Determine customer needs based on personal features, preferences, and wardrobe selections; Provide advice and expertise on different sizes, colors, and styles.
• Use product knowledge tools and available in-store technology to share features, benefits, and trends with customers.
• Take in repairs and maintain consistent follow up with clients regarding products, service, repairs, and alteration.

Qualifications

• Bachelor’s degree in Fashion Design, Fashion Styling or a related field
• 3 years of experience in fashion retail and customer service
• Proficiency in MS Office
• Fluency in English

* AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.

* We aim to give our candidates the best experience possible. But due to the number of applicants applying, we will only get in touch if you have been shortlisted for the role