Business Development Manager iGaming and Betting B2B

About The Team

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.

We are looking for an experienced and dynamic Business Development Manager (iGaming and Betting, B2B) to join our Partner Developing team. The team responsible for customer development and retention oversees the entire customer journey after the initial payment. Their goal is to quickly elevate the brand and increase monthly recurring revenue (MRR). They focus on building strong relationships with customers, providing exceptional service, and identifying opportunities for upselling or cross-selling. Their efforts are aimed at ensuring customer satisfaction and loyalty, which are key factors in achieving business growth and success.

We are seeking a candidate with experience in customer relationship management and business development. You must be a proactive and energetic individual who is ready to take on challenges and find new ways to develop client relationships.

As a BDM, you will be responsible for the full sales cycle targeting iGaming and Betting clients worldwide. We offer our proprietary software, encompassing licensed products tailored for diverse markets. We oversee critical processes such as the dealing desk, anti-fraud measures, provider connections, and more. The client's primary focus is on driving traffic and providing support to clients on the platform.

In this role, you will collaborate with various teams and individuals within the organization to achieve business goals:

• Sales Team: Ensure the successful onboarding of new clients and identify opportunities for upselling new features and services.
• Marketing Team: Develop strategies aimed at increasing customer retention and satisfaction.
• Product Team: Provide insights and feedback from clients regarding feature requests or product improvements.
• Customer Support Team: Collaborate to ensure clients receive timely and effective support when needed.
  
  

The candidate needs to be able to communicate effectively with individuals from different teams and backgrounds to ensure the success of their role. The tasks go through video meetings, Slack, and Asana. We operate according to the EET time zone.