Marketing Operations Manager

Do you thrive in a dynamic environment where your skills can shine and your expertise can make a significant impact

As a Marketing Operations Manager youll play a pivotal role in our organisation leading a team shaping our operations and ensuring we meet our strategic objectives.

Key accountabilities

This is a management role and whilst we encourage applicants of all backgrounds and capabilities to apply it s essential that your values and experience align with this role s key responsibilities.

Process management

You will identify design and document scalable processes that enable the marketing team to be more effective in their daily work and drive alignment within the department and the wider organisation.

Goal setting

You will develop measurement plans that contain benchmarks and goals for each upcoming program or campaign ensuring all marketing and business development initiatives are datadriven.

Performance measurement

Monitor business performance develop insights make recommendations and implement optimisations pipeline content channels and campaigns making recommendations to the team around process change and process improvement.

Infrastructure

You will be responsible for and will maintain and improve our marketing tech stack working with Business Operations to manage the health of our clients database and our lead management process.

Lead management

You will support marketing and sales revenue goals by maintaining our lead management process including lead lifecycle lead scoring and alerts.

Data management

You will work closely with business operations to ensure data is syncing as seamlessly as possible for accurate and uptodate attribution lead management and reporting.

Requirements

To excel in this role you should possess:

• Bachelor s Degree in Marketing Business Administration Operations Management or equivalent by experience.
  
• Marketing experience and ideally three or more years of administration experience with strong knowledge of CRM and best utilisation of MarTech.
  
• Strong analytical skills able to draw insights and intelligence from marketing data.
  
• Ability to understand assess and implement lead scoring lead nurturing segmentation personalisation and other lead/client management practices.
  
• A good understanding of database structure data hygiene analytics and attribution.
  
• Ability to manage multiple projects at the same time in a fastpaced environment.
  
• Technically capable excellent communicator and a desire to improve processes.
  
• Working knowledge of GDPR regulations.
  

Benefits