Business Analyst

Job Title: Business Analyst

Location: Dublin 2 2 days mandatory onsite (Tuesday & Wednesday) with option to work remotely for other 3 days.

Contract / Permanent: 6 Months with further extensions.

Start date: Early May 2024

Role:

The Business Analyst (Senior) will be responsible for analysing and documenting existing business processes with a view to streamlining and introducing efficiencies via structured change management and software enhancement. This role will require the BA to have knowledge in using MS Word Excel Outlook and Teams. The BA will work with both the Departments Project Management Office and the Digital Hub Unit. However the role will involve working on various projects across the Department. The key activities are covered in this section below.

Assist in the information and requirements gathering process reconciling conflicts decomposing highlevel information into detail abstracting up from lowlevel information to a general understanding. Distinguishing user requests from underlying true business needs.

Draft finalise and support the sign off on business requirements. Facilitate workshops to support the business requirements process.

Advising on potential improvements to business processes

Supporting the business in the development of use cases and business requirements documentation where new software solutions are to be developed.

Collaborating with developers and subject matter experts to establish the technical vision for the project.

Identify any Data Analysis Data Mapping and Data Migration requirements.

Support change control and change management processes.

Advising on the appropriate application of software solutions to drive business processes efficiencies.

Highlighting issues and risks to the project manager and recommending mitigation strategies

Support related SDLC activities such as Testing and Post Go Live Support

Support of System Issue / Problem Analysis change requests including resolution and bug / fix support.

Excellent communication skills confident in explaining complicated processes and concepts to nonexperts.

Experience Level Required:

The Resource proposed must meet the following minimum/mandatory requirements these are Pass/Fail requirements:

1. The Resource proposed for this Role must have 7 years of relevant experience in Business Analyst management.

2. Technical Degree to bachelor level or other related third level qualification

Key Deliverable:

The following nonexhaustive list of Key Responsibilities and Deliverables are applicable to the current Role sought:

The duties to be covered by the Business Systems Analyst role are:

1. Prepare project definition covering:

Legislative Impact Assessments

Business benefits and operational impact

Detailed process mapping

Project Risks Assessment and mitigation

IT Assessment which should include system requirements planning schedule planning budget and technology recommendations for the project.

Implications on other systems / areas.

2. Perform Business Systems Analyst duties as per the classic systems development life cycle including:

3. Gathers analyses and documents detailed business and technical requirements for IT projects such as software development system enhancements or infrastructure upgrades.

4. Documents current and futurestate workflows identifying opportunities for process improvement and recommending changes to optimise efficiency and effectiveness. (Use of Lean methodologies to drive process improvement an advantage)

5. Adhere to the DOT technical design and advance the technical standards during the project design phase.

6. Strong understanding of designing software for nonfunctional requirements (e.g. system performance availability scalability etc.);

7. Strong interpersonal and collaboration skills with the ability to engage with various stakeholders to define and get agreement on technical aspects of IT architecture.

8. Establishes the contribution that technology can make to business objectives defining strategies validating and justifying business needs.

9. Conducts feasibility studies producing highlevel and detailed business models.

10. Prepares detailed specifications and oversees development and implementation of solutions considering the implications of change on the organisation and all stakeholders.

11. Liaises with management regarding the delivery of process and organisational change.

12. Develops training materials and user documentation to support the adoption of new IT systems and processes.

13. Any other adhoc business support requirements as required.

Requirements

Key Experience/Competencies/Skillsets:

The following Competencies/Skillsets are those considered most important for the proposed Resource to have experience in.

1. Extensive professional experience in Business analysis (7 years )

2. Experience in leading complex projects/programmes.

3. Responsible for leading a high performing team of professionals including the ability to coordinate contributions of other specialists to complete a joint project.

4. Technically astute software applications / integrations

5. Understand different implementation methodologies such as Waterfall Agile Sprint.

6. Excellent verbal and written communication skills.

7. Ability to work efficiently under tight deadlines across multiple projects detail orientated.

8. Understanding of application programming interface (API) microservices and interoperability solutions.

9. Awareness of ICT industry trends and new approaches to ICT implementation (i.e. Cloud)

10. Knowledge of Information security systems and Data Protection