Support the Tech management with the business management responsibilities by
Preparing annual budget plan.
Negotiating vendor agreements
Accepting payments and continuously monitoring the Technology cash spending.
Manage vendor relationships by:
Onboarding new partners to the team.
Maintain the relationship with the existing team
Support the Tech team in getting the right vendors according to the requirements.
Work closely with stakeholders on Designing and reviewing the design of Aramex IT Governance Framework as per COBIT2019 Framework Guidelines.
Coordination and follow-up on the implementation tasks of I&T Governance in Aramex.
Monitor the IT SLAs to ensure the quality of service, compliance with enterprise standards, end-user satisfaction, and analyze identified issues to feed into improvement initiatives.
Ensure that the operational workings of the department are pro-active, assured and aligned with wider Business Partners and Functions e.g. Procurement, Risk, Audit, Compliance, …etc.
Exceptional interpersonal skills, outstanding written and oral communication abilities. Must be able to lead change.
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