Senior Support Technician

Supervising and undertaking preventative and corrective maintenance services on all training devices and equipment utilized within the Specialty programs.

Supporting the Engineering Lead in ensuring monthly performance of Specialty Support Technicians are complete.

Provide assurance that Site specific consumables and materials are stored and correctly documented.

Acting as a point of contact with instructional staff, ensuring all relevant information is readily available and understood, regarding the safe operation of equipment IAW both the Equipment Technical Publications and the Provision and Use of Work Equipment Regulations 1998 (PUWER).

Support the Engineering Lead with Operator / Maintainer Training.

When designated by the Engineering Lead, assume responsibilities of ‘Subject Matter Expert’ (SME) on completion of Original Equipment Manufacturer training.

Leading by example, strictly adhere to all relevant policies and procedures, ensuring safe operation within the Technical Institute.

Support the Engineering Lead in the resolution of any issues affecting the usage of equipment and peripherals.

Provide assurance that all work carried out is documented in line with the Maintenance Management Policy.

Supporting the Specialty Support Team in stock control, quality, and safety auditing.

Identifying to the Engineering Lead any issues with tools, spares, and test equipment.

Requirements

• Prior experience with Pennant International Training Devices

• Recognised Engineering Qualification (Level 3 or above)

• A minimum of 5 years’ experience in an Engineering Environment.

• Experience and knowledge of Synthetic Training Equipment.

• Mechanical Engineering knowledge including Hydraulics.

• Electrical and electronic engineering, IT, and computing knowledge.

• Proficient in the use of the applicable Test equipment.

• Able to work / operate at height.

• Demonstrate excellent problem analysis and problem-solving skills.

• Demonstrate the ability to remain calm, tolerant, and professional in a stressful and demanding environment.

• Excellent communication skills both written and verbal.

• Demonstrate good knowledge of Microsoft Office Applications.

• Experience of operating in both a Middle East and Military environment would be preferred.