Founded by our inspiring CEO Connie Nam Astrid and Miyu is internationally celebrated over a decade later as being more than just a jewellery brand with innovation at its core and a strong mission to revolutionise the jewellery experience. We celebrate and empower diversity recognise the value of our people & support matters that are important to us everyone is welcome. To see this in action check out our Tik Tok.
Alignment to our core values is what we cherish above and beyond anything else. Our 3 core values are:
Grow TogetherCelebrate Each OtherandBreak All Boundaries
We are proud of our journey so far and are looking for more ambitious and values driven people to join us as we continue to grow.
WHATS THE MISSION
To guide the companys omnichannel distribution and fulfilment operations delivering bestinclass operational performance. You will be responsible for delivering business goals through efficient operational plans and proactively addressing risks and opportunities. You will ensure KPIs are met or exceeded and build a strong environment of collaboration accountability and continuous improvement.
WHAT DOES SUCCESS LOOK LIKE
Develop and maintain relationships with our 3PL. Focusing on overseeing warehouse management by tracking key operational data points overseeing contract commitments monitoring inventory levels and working as the main stakeholder with our 3PL
Serve as a subject matter expert to the Warehouses agreements and contracts as well as maintaining up to date documentation for A&M
Manage tracking and deliverance of Astrid & Miyu stock from suppliers to the warehouse communicating any risks to the business
Collaborate closely with courier account managers to ensure compliance with SLAs whilst also refining and enhancing processes for optimal efficiency and performance
Create Standard Operating Procedures and train our 3PL partners on previously mentioned SOPs
Manage crossfunctional operational projects to enhance efficiency and scalability
Collaborate with crossfunctional teams to optimise order management shipping processes and delivery timelines. (Such as supporting Ecomm with promotional planning)
Liaise with the supply chain and finance department to monitor and support payment processes
Contribute to budget management including warehouse labour supplies retail maintenance and repair and thirdparty contracts
Implement adequate controls crossfunctionally to ensure best practices and adequate governance on product handling
Strive for refinement of processes and automation of tasks
Contribute to the implementation and ongoing development of our ERP infrastructure
Support international business expansion
Drive Sustainability & Positive Social & Environmental Impact.Proactive commitment to continuously optimising your social and environmental impact from both large to small decisions staying committed within your role to together growing a sustainable business
WHAT WOULD YOU LIKE FROM ME
3 years experience in Logistics & Operations in an omnichannel fastgrowing jewellery fashion or lifestyle industry
Has previously led and overseen inventory control within a highvolume business
DTC Omnichannel with significant international experience
Has strong operational planning and risk management capabilities
Experience of operating in multiple ERP and WMS environments across multiple locations
Strong attention to detail and organisation skills
Ability to work autonomously and exercise discretion
Exceptionally strong communication skills
Experienced in change management
Understand the nuance of data analysis and forecasting. You love solving problems by dissecting data
Skilled in using spreadsheet apps: Excel Google Sheets Smartsheets
WHAT WE DO FOR YOU:
Product Allowance Friends & Family Discount.
Hybrid and flexible working plus summer hours.
25 days holiday bank holidays loyalty accrual Buy/Sell options.
Lunch clubs & Socials.
Personal Financial Coaching.
Work from home allowance.
Sabbatical after 3 years service.
Increased parental leave after 2 years service.
We have lots of little extras but we really believe the best part about working for us is being surrounded by people that share our passion for our mission and values and having the freedom to be fully empowered to flourish and be your best self.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
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