Desktop Support
Posted on :
20-02-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
20-02-2024
Job Description
Title : Desktop Support Engineer
Location : Portland Oregon
JD
- Providing technical expertise and enduser support in the areas of Mac OS Microsoft Windows platform (Windows 10) Microsoft Office 365 offtheshelf applications Remote Connectivity Platform network/local HP & Canon printers via desk side phone support or remote support
- Tenacious logging of tickets and timely resolution of firstline issues or escalation to other support teams
- Providing desktop/laptop break/fix/maintenance support
- Providing support to growing mobility platform (iOS Android and windowsbased platform)
- Technology onboarding deployment and offboarding asset recovery
- PC and Laptop build
- Experience working in an ITIL based Service Desk
- Extensive knowledge and experience with Windows based technologies
- Hardware platforms including HP laptops & Cisco phones.
Microsoft technologies such as Active Directory SCCM and Exchange
Employment Type
Full Time
Company Industry
Key Skills
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