Administration Officer

In this role you will act as a central point of co-ordination for all administrative activities for the IT Department. The role provides comprehensive, effective and efficient support services across a range of disciplines including (but not limited to) team diary management, relationship with Chief Information Officer (CIO), liaison with Chief (C), Senior Vice President (SVP) and Vice President (VP) level stakeholder offices, front line management of external suppliers and preparation and management of confidential and sensitive correspondence. • Serve as an office information manager for the IT Department, receiving and handling highly confidential information and documentation for distribution to management, staff and external candidates and customers • Support the IT Department with administration and overall office management ensuring smooth running of day to day operations • Prioritize tasks with high flexibility and ensure that the tasks are executed within the deadlines set • Update policies, processes and other documentation as directed by the IT Leadership Team • Provide business documentation support, including report writing, presentation creation, spreadsheet preparation and distribution of such materials • Manage, co-ordinate and maintain calendar of appointments, travel arrangements and records of communication to meet the requirements of the IT Department • To record, filter, disseminate and communicate all incoming and outgoing matters to the IT Leadership Team • Follow up or obtain feedback on behalf of the IT Department staff, for matters or correspondences which require follow up actions by appropriate internal or external parties • Prepare official memorandums on behalf of the IT Department staff • Respond to complaints, requests for information and assistance, interpret and explain procedures and policies pertaining to internal enquires of all IT Department staff • Manage the office equipment and all ITSR requests • Responsible for ensuring that the structure, standards, processes and tools as defined by the company are in place and maintained. • Ensure that requests that are ERP and other requests, requiring approval are examined before VP approves, to ensure that only relevant items are routed to VP level • Other duties and responsibilities as requested by Management About You You should hold an Associate Degree with minimum 5 years of job – related experience within a multinational environment. You should have advanced knowledge of MS Office skills (MS Outlook, Excel, Word, Power Point and Visio).