Be naturally curious with good troubleshooting skills, continue to ask why until you get to the root cause, and continue to tackle the problem from different angles until a solution is found. You should be comfortable figuring it out independently, even if you have never seen a particular issue before. Good instincts and research skills are helpful here.
Be focused on providing the highest quality customer experience.
Work independently or in teams, manage a full schedule, and seek new tasks with minimal oversight.
Have strong interpersonal English-based communication skills via oral and written means.
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