Dispatch Officer at Pristine Surface Coating
Overview:
The Dispatch Officer at Pristine Surface Coating plays a crucial role in ensuring efficient coordination and management of dispatch activities for the company. They are responsible for overseeing the allocation of resources scheduling deliveries and maintaining communication with various stakeholders to ensure timely and accurate dispatch of goods and materials.
Key Responsibilities:
- Coordinate and schedule the dispatch of goods and materials
- Manage and allocate resources for dispatch activities
- Communicate with drivers and logistics personnel to ensure timely deliveries
- Monitor and track the status of dispatched items
- Handle customer inquiries and concerns related to dispatch
- Ensure compliance with transportation regulations and company policies
- Generate and maintain accurate dispatch records and reports
- Collaborate with other departments to prioritize dispatch activities
- Resolve any issues or delays in the dispatch process
- Optimize dispatch processes to improve efficiency and costeffectiveness
- Update and maintain dispatch schedules and databases
- Supervise and support dispatch staff
- Implement and maintain safety protocols for dispatch operations
- Participate in regular meetings to discuss dispatch performance and improvements
- Stay updated on industry trends and best practices related to dispatch management
Required Qualifications:
- High school diploma or equivalent; degree in logistics or related field is a plus
- Prior experience in dispatch logistics or transportation operations
- Proficiency in dispatch management software and tools
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Problemsolving and decisionmaking skills
- Attention to detail and accuracy in dispatch processes
- Ability to work effectively under pressure and meet deadlines
- Knowledge of transportation regulations and safety standards
- Teamoriented with the ability to collaborate with diverse stakeholders
- Flexibility to work in shifts and adapt to changing dispatch requirements
- Basic understanding of inventory management and warehouse operations
- Familiarity with GPS and route optimization technology
- Physical stamina and willingness to perform dispatchrelated tasks as needed
- Commitment to upholding professional standards and ethical conduct
communication,organization,multitasking,management