DIRECTOR OF PRODUCT MARKETING & INNOVATION
As Director of Product Marketing & Innovation you will lead innovation product strategy from discovery through commercialization. Youll define and deliver new products that exceed DTC and retail shoppers expectations and further our brand connection with consumers. Youll partner across the organization with marketing leadership operations nutrition science design and other crossfunctional leaders. You will be responsible for developing & synthesizing category and consumer insights and translating these insights to a product innovation strategy (products and services) across dietary supplements medical devices cosmetics and OTC drugs to deliver on the brand propositionA sampling of what youll be doing:
Oversee product development efforts including creating breakthrough new products using a humancentered approach to product innovation. Lead a high performance agile cross functional innovation development team (Product Development Nutrition Science Finance Operations Marketing and more). - Be a champion for the consumer. Put the consumer at the center empathizing with their needs to define ideate prototype test develop and launch new products using the design thinking framework. Leverage quantitative and qualitative consumer insights to test hypotheses and develop ideas against desirability feasibility and viability measures to which we can innovate.
- Serve as a category expert for health. Partner with Sr. Retail Marketing Manager to understand the retail shopper journey and purchasing behaviors. Leverage retailer data to gain category and consumer insights as an input to new product development and price/pack architecture efforts.
- Partner with the Brand & Retention team to understand DTC consumer needs behaviors and validate jobs to be done. Leverage our owned DTC data alongside consumer insights to deeply understand the consumers journey through an omnichannel experience. Use this to inform innovation and track progress.
- Develop a 2436 month new product development roadmap for DTC and retail consumers that fit against consumer needs and maintain high levels of retention repeat and stickiness. Develop communicate and organize product innovation initiatives from concept to execution with ease while focusing on positive consumer outcomes and achieving business growth objectives.
- Lead the creation of a long term product vision for the brand which includes scientific development and clinical research partnering with Nutrition Science and Health & Science Educator in addition to the brand team to identify opportunities for disruptive technologies.
- As an expert in innovation & design tools and techniques including Design Thinking champion the thinking across the organization and use these methodologies to solve complex problems for consumers within our gotomarket strategy. Organize information communicate and collaborate crossfunctionally in order to act on trends & insights.
- Develop research plans and field qualitative and quantitative consumer research methodologies to uncover insights through validation of concepts using DIY agile research tools or partner with consumer research consultants and agencies to field larger studies.
- Work with the DTC team to run inmarket experiments to discover demand and predict productmarket fit of solutions.
- Work with Finance and Operations to develop P&L for innovation ensuring viability and feasibility early on to guide commercialization targets.
- Develop product development briefs and work with R&D and Operations counterparts to ensure that the product is meeting desired claims consumer needs and expectations.
- Forecast track and communicate new product launch financial metrics including onshelf velocities DTC attach rates and DTC and retail shopper repeat rates. Leverage this information to inform future opportunities.
- Partner with marketing sales and education teams to develop presentation materials for retailer sellin and DTC launch.
- Develop marketing briefs. Partner with Brand & Creative to develop packaging materials and support handoff for product launch.
- Share results progress and opportunities internally and externally to support our growth.
Who you are:
Strategic; youre a bigpicture person and naturally understand how to zoom inandout to understand how qualitative and quantitative consumer insights fit into broader business goals. You are insights driven forward thinking analytical minded product marketing leader with deep expertise in innovation that serves both DTC and retail consumer needs
Consumercentric; as the internal champion for the consumer you believe that good business is humancentric—you seek out the opportunity to connect directly with customers pull out key insights and build new products to drive consumer delight and solve for chronic underserved needs
Goaloriented; you are a resilient selfstarter with an entrepreneurial spirit who views challenges as exciting puzzles to be solved. You set plans and drive to achieve them through your daytoday execution. You are comfortable at managing the ambiguity inherent in innovation & design processes and love to bring new ideas to life
Innovation Thinker and Doer: You engage both sides of the brain to question observe ideate network and experiment. You love to be intheknow on what is happening across industries to identify trends and make associations with our category to create breakthrough ideas. You are able to translate big ideas into tangible solutions that enhance the strength of the brand while delivering on consumer needs.
Collaborative and communicative; you find it easy to work with many types of people and communicate with ease. Youre comfortable leading and following and believe collaboration is key to success. You are a great listener and are able to build relationships of trust. You have strong systems thinking abilities being able to understand how the different parts of the business relate to one another to meet the common goal.
Creative; you know the power of design thinking to generate new product ideas. You enjoy being in the creative zone and utilizing design thinking methodologies you pull out key consumer insights with ease and build breakthru products that meet unmet needs inspire consumer affinity and generate loyalty
Analytical; youre comfortable in a spreadsheetconsumer insights and IRI data. You enjoy diving deep to uncover a new insight but you dont get lost in the sauce—youre skilled at translating analytics into actionable & approachable insights. You have strong finance acumen to manage budgets and build profitable sizeable innovation.
A lifelong learner; you keep uptodate on consumer shopping and marketplace dynamics to improve your product innovation marketing craft. Youre a deft connector of people concepts ideas.
Required experience:
- 7 years leading Product Marketing / Product Innovation for consumer brands with a minimum of 4 years in roles that range from innovation discovery through commercialization from line extensions through breakthrough innovation
- Practical experience using design thinking methodologies on solving complex innovation business challenges
- Proven experience with various consumer research tools both qualitative and quantitative including DIY research (i.e. consumer interviews concept testing) with experience translating consumers insights into action
- Proven experience with rapid interactive innovation with buildtestlearn cycles of learning
- Analytical marketer comfortable with using consumer category DTC and retailer insights to inform strategy
- Experience working in consumer brands that built categories or disrupted categories
- Experience in health wellness supplements beauty CPG is required
- Experience in working with stagegate processes either agile or traditional processes
Nicetohave:
- Experience in product innovation for brands with gotomarket in DTC and retail channels
- Experience in small and large organizations
- Experience in consumer digital products industries preferred but not required.
Compensation & Benefits
- This position is a full time exempt (salary) role
- Salary Range: $130700 $180000 base salary
- Generous annual performance bonus (all in comp can exceed $200k $225k for the right person)
- Generous flexible PTO policy
- 11 paid holidays per year
- Medical Dental Vision benefits with generous employer contribution
- Health and Dependent Care HSA/FSA
- 401K with employer match
- Pet Insurance
- Wellness discounts programs and free products
- Parental Leave Policy for employees with 1 year of service
- New Hire office stipend
- Training and Development opportunities