Partnerships Bids Associate Director

1) Support OPCOs during bidding and subsequent solution design and deployment process.

2) Build short- and long-term partnerships across B2B domain.

3) Build and deliver technically & commercially competitive services.

ACCOUNTABILITIES

1. Bids & Solutions

• Be the “go to person” for development & implementation of complex B2B solutions across domains of Connectivity, ICT, Cloud & IoT
• Able to support OPCOs in designing services solutions, aligned with respective system and portfolio capabilities.
• Support OPCOs in bid participation, as and when required and support them with market intelligence as and when required.
• Coordinate with (multiple) OPCOs and Group teams, to lead and submit proposals as and when required, depending on nature of the bid.
• Actively participate and guide Techno commercial discussions per customer requirements
• Work closely with cross functional teams and partners to deliver solutions and services as per agreed timelines.
• Support customer POC testing and solution handover.
• Define and implement, post onboarding customer journey including support to manage subsequent service issues.
• Support capability building, especially Presales & Product teams
• Guide opcos during the business case modelling and approval stages
• Build seamless end to end customer experience processes including billing, service support, workflows etc.

2. Partnerships

• Identify potential partnership opportunities for B2B services across service domains including connectivity services, ICT, 5G and Cloud.
• Initiate, build, nurture and manage partnerships as per company led processes and guidelines.
• Have techno commercial understanding of critical product domains.
• Partnership governance ability – enable and manage periodic reviews covering performance against plans and partner support to OPCOs.
• Discuss and work closely with OPCOs on areas of potential partnership opportunities.
• Build and review Business cases and understand drivers and impact on resultant metrics.