A Travel & Tourism Agent role is to help customers arrange their travel plan and holiday.
Key Responsibilities
- Meets with clients to determine travel needs, budgets, and preferences.
- Handles travel issues, conflicts, complaints, cancelations, and refunds.
- Builds and maintains relationships with travel and tour vendors.
- Maintains accurate records of bookings, payments, transactions, phone calls, and meetings.
- Contributes to agency efforts by accomplishing related tasks as needed.
- Attends travel seminars and conferences.
- Conducts research on destinations and industry trends.
Skills
JOB REQUIREMENTS
- Diploma or bachelor's degree
- At least 2-3 years of experience in Travel & Tourism Industry
- Preferably with GCC Exposure
- Strong sales and interpersonal skills.
- Excellent knowledge of IATA & Amedeus system.
- Strong problem solving skills..