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You will be updated with latest job alerts via emailSambla Group is a fintech company with a clear goal to make loans better for all. We need you your ambition and your skills on our journey. We have become the fastgrowing fintech company that we are today bridging the gap between borrowers and lenders thanks to all the 350 amazing people who work here.
Our success is the result of the commitment to deliver the best customer journey and consumer finance products in the industry. Our vision is to democratize lending and empower customers to improve their personal finances. Through our well known brands such as Sambla Advisa Rahalaitos Omalaina Rahoitu and DigiFinans we support customers in consolidating and getting the best terms on their loans.
We are currently seeking an Interim Head of CRM to cover a 10month parental leave with the potential for a contract extension.
The Interim Head of CRM plays a crucial leadership role in driving the development and execution of the companys CRM strategy for all brands and markets. The position entails continuous tracking and defining Key Value Drivers (KVDs) to measure and keep a sustainable customer base. You will collaborate and work closely with our Marketing Automation team to continue the journey of automating our CRM campaigns and optimising the customer journey tracking its KPIs performance and our customers LTV. Furthermore the Interim Head of CRM guides and mentors a highperforming team of CRM Specialists cultivating a culture of collaboration innovation and ongoing improvement within the team.
Amongst other things you will work with:
Must have:
A bit of extra credit if you also have:
What we offer:
Full Time