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What is in it for you: • Employee benefit card offering discounted rates in Accor worldwide • Learning programs through our Academies and the opportunity to earn qualifications while you work • Opportunity to develop your talent and grow within your property and across the world • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: • Assist Director of Sales in administrative work. • Maintenance and management of data base • Maintain stock of printed materials, supply of corporate gifts and promotional items • Assist sales team to organise for business trip including visa, hotel and flight booking, etc. • Assist in the development and implementation of the Hotel sales / marketing plan to ensure all revenue goals will be met and exceeded. • Handle incoming inquiries of guests on rates, products and coordinate these with sales team. • Coordinate all familiarization and site inspections as required • Maintain filing systems – manual and electronic • Perform telemarketing to designated clients and receive clients coming to the hotel for business inquiries. • Takeover / sell rooms and meeting facilities in the absence of sales team. • Provide added value to the team by providing strong support both to sales and marketing department. • Perform all tasks as directed by the Manager in pursuit of the achievement of business goals. • Maintains professional business confidentiality. • Work in line with business requirements Qualifications Your experience and skills include: • To always display a pleasant manner and positive attitude and to promote a good company image to guests and colleagues. • To always demonstrate pride in the workplace and personal appearance when representing the hotel thus identifying a high level of commitment • Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff, and employees. • Maintains professional business confidentiality. • Good knowledge of S&C, Microsoft Office and Microsoft outlook. Uses technology available for reports, communication and client correspondences. • Flexible to adapt to sudden increase in working hours as per business needs
Full Time