Care Operations and Clinical Assistant

Nightingale Hammerson cares for over 250 residents tailoring our approaches within our residential nursing dementia respite and palliative care. We are enormously proud of our homes with our South London home Nightingale House being rated as Outstanding and our North London Hammerson House as Good in its first year open by the Care Quality Commission (CQC).

We are seeking a dedicated and skilled Care Operations and Clinical Assistant to join our team. This role is vital in providing quality and clinical administrative support to our care management team ensuring operational excellence and care compliance in our facilities.

What will your typical day involve

In this role you will play a crucial part in enhancing performance and policy adherence offering guidance and maintaining uptodate documentation.
Youwill be responsible for conducting compliance audits aligned with regulatory standards analysing results to develop actionable improvement plans.

The role involves handling enquiries providing support to various stakeholders and managing data processes with a focus on confidentiality and compliance.
Additionally you will coordinate and support meetings including documentation and followup actions assist in regulatory submissions and updates to ensure compliance and undertake additional flexible support duties as required.

Who are we looking for

The ideal candidate will have a qualification or certification in Public Health or Healthcare complemented by a Bachelors Degree in Healthcare Management/Administration.

They should possess experience in clinical administration or a related role within large organisations.
A thorough understanding of The Care Act The Mental Capacity Act GDPR and other relevant legislation is essential.

Proficiency in MS Office and excellent communication skills are also key requirements for this role.

What is in it for you

• Free pick up and drop service to East Finchley tube station (Hammerson House)
• Car parking on site (Nightingale House)
• Access to the Apples and Honey Nightingale preschool and daycare on site (Nightingale House)
• A friendly supportive teamworking environment
• Highly competitive rates of pay
• Training & development opportunities
• Flexible working patterns
• 25 days (plus bank holidays) annual leave increasing over time
• Subsidised staff restaurant
• Refer a friend bonus scheme (T&C applied)

Hours

Full Time 37.5 hours a week

Salary

35000 per annum

Apply Now

If you meet the above requirements wed love to hear from you! Its also very important to us that as well as meeting the job description you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.

Values:

Embrace and embody our core values of Compassion Respect Excellence Dignity Integrity and Teamwork.

Safeguarding

Our positions are subject to Enhanced DBS Disclosures which will be completed upon a successful application. All applications will be handled individually following our policy and organisational requirements. Please do not apply if you require sponsorship.

Diversity

We champion diversity and we understand the importance of our people representing the communities and residents we serve. Youll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose helping people live longer healthier happier lives and making a better world.