Yield Manager - Revenue Optimization Travel and Tourism
Yield Manager - Revenue Optimization Travel and Tourism
Posted on :
18-01-2024
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
18-01-2024
Job Description
POSITION OVERVIEW
This new position forms a key part of the Commercial team using data insights and analytics to maximise occupancies and Revpar of our camps and lodges across East Africa. Using various commercial tactics and tools you will play a strategic role in optimising bednights
managing inventory and developing pricing strategies. The yield manager will collaborate with sales agent relationship marketing and finance teams to ensure initiatives are well communicated and results measurable.
RESPONSIBILITIES AND DUTIES
Yield Management
Inventory Management
REQUIREMENTS AND QUALIFICATIONS
SKILLS & EXPERIENCE ADVANTAGE
REQUIRED WORK PRACTICES
CONDITIONS AND WORKING HOURS
This new position forms a key part of the Commercial team using data insights and analytics to maximise occupancies and Revpar of our camps and lodges across East Africa. Using various commercial tactics and tools you will play a strategic role in optimising bednights
managing inventory and developing pricing strategies. The yield manager will collaborate with sales agent relationship marketing and finance teams to ensure initiatives are well communicated and results measurable.
RESPONSIBILITIES AND DUTIES
Yield Management
- Contribute to defining pricing strategies in collaboration with key commercial managers with the goal of maximizing occupancy and driving bednight sales
- Ownership and operational execution of our inhouse Dynamic Discount system to optimize its usability and effectiveness based on demand seasonality and other factors.
- Use data analysis tools to identify performance of key metrics including RevPAR daily available rooms sharing regular reports with commercial team
- Analysis of occupancy trends and focus areas to ensure actionbased solutions and a proactive approach
- Analyse performance of existing and potential new distribution channels to identify areas of opportunity
- Use data analytics to forecast future occupancies optimize special offers and prices are optimized to salestravel lead time
- Collaboration with commercial team to define pricing strategies adopting a test and learn model
- Clear communication to sales and marketing teams to ensure understanding alignment and smooth execution of pricing strategies
- Collaboration with Tech development team to make pricing and occupancies are as visible as possible as well as special offer tracking
- Ensuring results are trackable and create reports to identify which initiatives have worked and which needs further adjustment
- Provide insights and recommendations for revenue and yield improvement
Inventory Management
- Develop and implement inventory management strategies to ensure optimal room availability and distribution.
- Monitor room reservations provisional bookings (and associated terms) and cancellations to maintain accurate inventory levels.
REQUIREMENTS AND QUALIFICATIONS
- Bachelor's degree in Hospitality Management Business or a related field
- Proven experience in revenue management or yield management at a multiproperty level in the hospitality or safari industry
- Proficiency in revenue management software and data analytics tools including but not limited to Power BI and Excel
- Strong analytical mathematical and problemsolving skills
- Excellent communication and negotiation skills
- A deep understanding of the safari industry and its unique challenges
- Ability to adapt to changing market conditions and make datadriven decisions
- Strong attention to detail and a passion for delivering exceptional guest experiences
SKILLS & EXPERIENCE ADVANTAGE
- Understanding of B2B business model within travel industry as well as B2C
- Understanding of ResRequest inventory system
REQUIRED WORK PRACTICES
- Across all interactions promote the image of the sales team as a best in class externally with our clients and internally with key stakeholders
- As a key point of contact and the face of the company upholding and contributing to the reputation of the company as a leading safari operator
- Our values play an important role in how we define ourselve and set ourselves apart. We place a high value on living these values in everyday work practices. These values are genuine honesty quality commitment and care.
- When staff events happen within working hours it will be compulsory to attend
CONDITIONS AND WORKING HOURS
- You will be required to work in the Cape Town office from Monday – Friday. You are required to work 9 hours per day including an hour lunch break. The working hours are 08h00 to 17h00 with some flexibility
- You will be required to travel for work from time to time
Employment Type
Full Time
Key Skills
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