Sales Support Coordinator

This role is also responsible for supporting commercial and technical post-implementation activities with Aggregators, 3rd Parties and Travel Agencies and Sellers globally that wish to connect to Qatar Airways using New Distribution Capability (NDC) standard and other Distribution solution initiatives. Once NDC implementation is completed this role will act as the first point of contact to Sellers, Travel Agents and other 3rd parties and coordinate Servicing, Reservations and Ticketing support in the global network. Key accountabilities include: - Support technical and commercial development and implementations in the Distribution Transformation program using New Distribution Capability (NDC) and 3rd parties and agencies/sellers globally that wish to connect - Handle the support services of servicing of NDC PNRs and assist the Sales Teams and Travel Agents with their reservation/ticketing/servicing queries - Ensure ADM disputes & Post Billing Disputes of all audit categories are actioned within the agreed SLAs - Monitor and analyze violations, identify and address outstanding issues, trade partners’ needs, trends in various markets in order to formulate and implement solutions in coordination with relevant commercial teams or Head Office Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible. • *Qualifications**: About You