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Position Summary: The Document Controller will be the first point of contact for the customer and factory for all Project Documentation related needs. The Document Controller will accomplish the customer requirements by coordinating with multiple departments across the globe and processing them as per customer templates.
Supervisory Responsibility: No
Key responsibilities of this position include (other responsibilities may be assigned):
Reviewing the Documentation requirements requested by customer in the Purchase Order and coordinating with the various departments globally to get the documents on time and then to submit to customer within the stipulated SLA.
Preparation of the customer document submittals as per customer requirements and submitting to customer though email or customer DMS
Followup with customer for timely returns of the submitted documents for their approvals/comments as per SLA
Tracking and monitoring all the document list customer submissions returns and revision requests in internal Document Management system (IFS or MS Excel)
Coordinating on customer queries with internal departments
Preparation of customized final document packages / dossiers using MSOffice applications
Assisting Project Managers with month end Documentation reports.
Required Skills:
Excellent knowledge of MSOffice products mainly MS Word MS Excel MS Outlook MS PPT & Adobe PDF
Knowledge of Oil & Gas CRM tools preferably Salesforce / IFS / leading EDMS
Good skills in multitasking various projects
Very good verbal and written communication skills in English with customer and internal global sites
Education qualification and Experience
Minimum bachelor s degree with 57 years of relevant experience as a Document Controller preferably in Oil & Gas industry
Communication Skills
Fluency in English (both verbal & writing)
Good email and telephone etiquette
Ability to effectively present information to management and customers.
Full Time