Senior Technical Writer

Role: Senior Technical Writer

Location: Local candidates: Hybrid 3 days onsite

Out of State candidates: 100% remote.

Work location: 2 N. Meridian St. Indianapolis IN 46204

Interview type: No Interview Required

Hybrid

Engagement Type: Contract

As a Senior Technical Writer you will be responsible for producing highquality technical documentation that supports our products services and internal processes.

Local candidates: Hybrid required 3 days onsite
Out of State candidates: 100% remote.

As a Senior Technical Writer you will be responsible for producing highquality technical documentation that supports our products services and internal processes. Your primary objective will be to communicate complex technical concepts concisely and accurately to different audiences including endusers developers and stakeholders.
Responsibilities:
Content Creation: Produce clear comprehensive and accurate technical documentation including user guides API documentation developer guides system manuals release notes and other supporting materials.
Documentation Planning: Collaborate with crossfunctional teams including product managers engineers and subject matter experts to gather information and plan documentation projects.
Content Organization: Organize and structure technical content in a logical and userfriendly manner ensuring ease of navigation and retrieval.
Review and Editing: Review and edit technical documents for grammar clarity consistency and adherence to the companys style and branding guidelines.
Visual Communication: Able to create technical illustrators to incorporate visual elements such as diagrams screenshots and illustrations into the documentation to enhance understanding.
Information Gathering: Research and acquire a deep understanding of complex technical concepts products and features to accurately document them.
Documentation Maintenance: Update and maintain existing technical documentation to reflect changes and updates in products and services.
Collaboration: Collaborate with crossfunctional teams developers and product managers to obtain information and ensure documentation accuracy.
User Assistance: Develop contextsensitive help online FAQs and knowledge base articles to support users in troubleshooting and selfservice.
Documentation Tools: Utilize various documentation tools such as version control systems content management systems and authoring tools to create and manage documentation efficiently.

SKILLS

REQUIRED/DESIRED

Proven experience as a Technical Writer preferably in a senior or lead role.

8 years

Strong technical writing skills with the ability to explain complex technical concepts in a clear and concise manner.

Required

Proficiency in using documentation tools like Microsoft Word Adobe FrameMaker or other relevant authoring tools.

Required

Experience with documentation regarding network account management areas.

Required

Familiarity with version control systems (e.g. Git) and content management systems.

Required

Solid understanding of software development processes with handson coding experience being a plus.

Required

Excellent communication organizational and time management skills.

Required

Detailoriented with a strong commitment to quality and accuracy.

Required

Ability to work independently and collaboratively in a team environment.

Required

Experience with API documentation and familiarity with RESTful API concepts

Required

Bachelors degree in Technical Communication English Computer Science or 8 years of Technical Writer experience.

Required