Solutions Engineer - SaaS Fintech API - REMOTE in Amsterdam

• Work closely with customers to understand their business requirements and design solutions
  
• Become a recognized expert in the product offering and develop sector expertise
  
• Answer technical implementation questions test out proposed solutions via the API and help customers troubleshoot integrations alongside with CS and Support teams
  
• Lead technical demos and conversations user training and workshops for both business and technical stakeholders
  
• Own the creation of technical documentation including solution proposals and guides
  
• Work with CS Product Sales and Engineering teams to continually improve customers experience
  

• Meet or exceed monthly/quarterly target # of clients going live
  
• Develop a deep understanding of the product
  
• Develop and maintain strong relationships with key stakeholders
  
• Lead some of the presales and implementation processes
  
• Build standardization and supporting documentation
  

Requirements

• 5 years in a customerfacing role across Technical Account Management Solutions Engineering and/or Project Management is required
  
• Tech experience in an APIfirst environment is required
  
• Experience in Payments or wider Fintech is strongly preferred
  
• Strong verbal/written communication and presentation skills including the ability to effectively communicate with both business and technical teams
  
• Experience capturing and developing client requirements and creating supporting documentation and process flows
  
• Excellent stakeholder and project management skills with a focus on translating business requirements into technology solutions
  
• Enjoys working in a fastpaced and constantly evolving startup environment
  
• Excellent time management and organization skills to manage multiple clients
  
• Strong attention to detail and excellent problemsolving skills
  
• Selfmotivated to work with and learn about new technologies and business sectors
  
• Bachelor s degree in Computer Science or another relevant field is preferred but not required
  

Benefits

• Employment type: fulltime
  
• Compensation: EURper year (negotiable depending on the profile match)
  
• Premium Mac/Windows laptop
  
• Generous PTO including vacation sick days and company holidays
  
• Professional development personalized coaching and mentorship
  
• Career growth opportunities
  
• Flexible remote work environment workfromanywhere policy
  
• Casual dress code
  

• Stage 1 30min virtual Interview (General fit)
  
• Stage 2 60min virtual Interview (Hard skills interview. Live case study. Presentation Q&A)
  
• Stage 3 30min virtual Interview with CEO (Culture fit)
  
• Reference check
  
• Job offer