Knowledge Operations Manager (SharePoint Manager)Major Job Activities:
- Administer, operate, maintain and sustain AFCENT SharePoint and other web technologies for standardized layout development, accessibility, and security.
- Ensure information is cleared by the local Public Affairs office prior to publishing.
- Ensure pages are not programmed with other languages without written approval from the AFCENT Network Operations and Security Center (NOSC).
- Provide training to local end users, site owners, and knowledge managers (KM).
- Ensure web technologies are in accordance with AFCENT Web Standardization Concept of Operations and Special Instructions to Communicators (SPIN-C).
- Coordinate with the NOSC to maintain the integrity of enterprise applications.
- During troop rotation, update pages with new Points of Contact (POCs) within the first two weeks of the active duty POC’s rotation.
- Update web pages within 72 hours of receiving an update request.
- Coordinate squadron update requests with site owners.
- Attend and participate in NOSC-directed meetings and conferences.
- Augment the Base Record Manager, Base Publication Manager, and the Base Privacy Manager.
- Perform maintenance and management of physical records, electronic records, publications, and SharePoint.
- Serve as the record custodian and provide continuity between active duty member rotations.
Material & Equipment Directly Used:
Standard office equipment.
Working Environment:
- Working environment is a climate-controlled facility. Outdoor temperatures may exceed temperatures of 100 degrees Fahrenheit.
- May require support during periods of non-traditional working hours including nights or weekends.
Physical Activities:
Must be able to lift / push / pull 40 lbs. unassisted.
Qualifications
Required Education / Certifications:
- High School Diploma or GED
- IAT-II Level Certification
- Microsoft-Certified Technology Specialist - SharePoint and SharePoint Server
- Microsoft-Certified Information Technology - SharePoint Administrator
- U.S. Citizen
- Active Secret Tier 3 Security Clearance
Experience / Skills:
- Associate level experience in design, maintenance, and operation of medium to large SharePoint Farm; understanding SharePoint infrastructure and administering other supported technology; creating custom work flows; business process analysis and understanding of user and functional requirement; business process mapping; system implementation (e.g., conceptual and detailed design, configuration, requirements process analysis, and testing); reviewing and recommending software applications as well as identifying hardware salient characteristics and any add-on devices; systems management, monitoring, and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance, and sustainment.
- Associate level of experience in Microsoft Office SharePoint Server 2013 or later; SharePoint Designer 2013 or later; Microsoft SQL Server 2012 or later; Microsoft Customer Relationship Management; Microsoft Active Directory Federated Service; Microsoft Enterprise Server 2012 or later; Microsoft Windows Operating Systems; Microsoft Active Directory; Collaboration, portals, enterprise search, enterprise content management, business data catalog, shared services provider; Creating/assembling custom web parts, specifically for enterprise search functionality and web part user interface elements customizations; SharePoint templates, application templates, master pages, and role-based templates, custom handlers; STSDEV with Visual Studio 2015 Enterprise or later; XML, AJAX, web services, and XSLT; NET framework, to include .NET 2.0, 3.0, and 3.5; and creating custom controls in .NET and deploying them in SharePoint 2013 or later.
- Associate level of experience in analyzing and troubleshooting military networks.