Senior Relationship Manager

Financial:

• Responsible for the growth of the corporate banking business assigned sector portfolio to ensure set targets for portfolio growth income and quality are achieved.
  

Assess and recommend high quality credit facilities for clients within allocated segment and potential clients and thereafter oversee completion of all related security documentation with a view to maximizing earnings and minimizing bad debts. The full process to be handled in a professional and efficient manner and in conformity with Credit Policy requirements

Identify and develop new business proposals within allocated sector efficiently and expeditiously to ensure that potential new business opportunities with existing and new clients are not lost to competitors

Generate and improve profitability of allocated sector portfolio of new customer relations

Customer:

Collect and analyse vital data on allocated sector client s i.e. annual reports management accounts interim reports industry reports and all press cuttings etc. to acquire indepth knowledge which will enable you to act as adviser to management on all aspects of assigned accounts relationships

Initiate and monitor Customer/Bank contact at all levels for assigned clients to ensure highest standards of service are maintained.

Develop an intimate understanding of the clients industry/Business analyse their modus operandi management practices judgment of various influential decision makers and market conditions affecting their long term viability prepare customer account plans of customer plans

Treat customers fairly and avoid mis/overselling

Learning and Growth:

• Lead a team of highly motivated individuals and ensure that you assist them to meet their objectives.
  

Responsible for the Performance management of all Corporate and Commercial Banking staff ensuring effective target setting monitoring and correct performance measures are done

Ensure that the staff adheres to the leave guidelines as per NCBA Human resource policy Ensure the team is well trained in all areas concerning their line of work

Mentor and discuss career path and growth opportunities. Work with the staff to achieve these opportunities

Attend all trainings arranged by the Bank

Discuss career path/growth with line manager at least quarterly

Requirements

Academic Qualifications:

A Bachelor s Degree from a recognized university

A Master Degree in Business Administration (MBA) is an added advantage Experience:

At least 8 years and above working experience within the credit or front sales environment 3 of which at managerial level Professional Training:

Professional qualifications in ACCA CPA CFA etc. are an added advantage

Strong general banking expertise

Prior experience within the Corporate Banking environment is an added advantage