Senior Cargo Customer Service Agent - Bangalore India
Posted on :
17-05-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2463442
Accountabilities
- Ensure full compliance at all times of safety and security regulations and procedures as per host state and company requirements.
- Reconsolidate booking requests from freight forwarders and direct customers and input their data in booking system according to airline instructions as per CSM.
- Coordinate with all region stations and GSAs to ensure the input accurate booking data.
- Coordinate service recovery to protect customer experience.
- Maintain a close coordination between QR departments and customers by ensuring their shipments are transferred, delivered on time and correct priority is given to shipments.
Employment Type
Full Time
Department / Functional Area
Key Skills
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