Skills Trainers
Skills Trainers
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4-5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our client has been in business for over 28 years. it is a proudly South African brand that has extended to more than 240 stores in 17 countries. It s tried trusted and Tastes Like Home
Requirements
Conduct a Training analysis to identify instore training needs and opportunities
Candidate must have Grade 12
ETDP Qualification is essential
Induction and Orientation of all new staff
Ensure that all staff know the Standard Operating Procedures of the Brand
Evaluate performance to ensure that training is effective
Embed the service promise with all staff
Suggest initiatives to grow turnovers and improve customer service
Constantly review the performance of Franchisees and staff
Must have strong Customer Service orientation
Must Act as a Brand custodian and protect the brand at all times
Deliver on goals as agreed with your manager
Benefits
Duration: Permanent with a three month probation
Salary: 9 000(CTC) depending on experience and previous salary.
Benefits: Medical aid(60% contribution from EE and 40% contribution from the company) petrol card cell phone(reimbursement)
Tools: Laptop
Candidate should have QSR experience in a similar role
Monitor the progress of stores. Audit and evaluate stores and provide feedback. Ensure proper standards are maintained Conduct regular environmental scans of competitor activities (price, product, layouts, and promotions) and external socio-economic factors so that appropriate changes/action can be taken where applicable. Ensure that the regions, areas, and stores are informed on appropriate product/menu mix based on its specific customer profiles and customer trends. Analyse the business and provide suggestions for improvements to ensure profitability. Collaborate with the Project team in recommending new store locations to ensure a footprint expansion. Ensure that stores comply with Local Store Marketing Initiatives. Training of staff on standard operating procedures. Project management experience will be beneficial. Assistance with the opening of new stores. Provide Guidance to stores relating to third-party delivery.
Employment Type
Full Time
