Design, implement, and maintain systems infrastructure, including servers, storage, networking, and virtualization technologies.
Perform system installations, upgrades, and configurations, ensuring seamless integration with existing infrastructure.
Perform technical assessments and analysis of customer environments to identify opportunities for improvement and recommend appropriate solutions.
Assist in the preparation of technical proposals, RFP responses, and other documentation to support the sales process.
Troubleshoot and resolve complex technical issues related to hardware, software, and network connectivity.
Collaborate with cross-functional teams to plan and execute IT projects, including system migrations, upgrades, and expansions.
Provide technical expertise and support to internal teams and clients, assisting with escalated issues and driving problem resolution.
Develop and maintain technical documentation, including system configurations, standard operating procedures, and troubleshooting guides.
Stay current with industry trends and emerging technologies, evaluating and recommending solutions to enhance system performance, security, and efficiency.
Build and maintain strong relationships with key stakeholders, including customers, partners, and vendors.
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