Performance Manager

• You will manage daily Cabin Crew performance and productivity related to service reliability, safety procedures and sickness management.

• You will conduct and/or participate in investigation hearing sessions, take appropriate action based on findings and compile post investigation summary reports for executive Management review in consultation with Manager Cabin Crew and related Cabin Services stakeholders.

• You will conduct performance appraisals and evaluations for assigned crew members within the group at specified intervals within the year.

• You will provide coaching, guidance and development feedback to Cabin Crew and engage with Cabin Crew in briefing sessions for promotion trainings, graduations, refresher and other training sessions.