Client Operations Group Support

Were Gravita:the accountants fuelling ambitious businesses. Were atop 30accounting firm working with entrepreneurs and businesses to help them achieve their goals and make an impact in the world.

Weregrowing fastand are bringing likeminded advisors together to form a fullservicetechenabledaccounting partner for thousands of SMEs. Our team use their incredible expertise alongside intuitive technology to help businesses and entrepreneurs plan better and grow faster.

Our mission is to become theUKs leading techenabled accounting firmfor SMEs. We have ambitious goals and our highcalibre team work hard to achieve them. We are one team with one agenda working collaboratively in a respectful environment to deliver a great service to our clients. So if you join us youll not only be working on exciting client challenges youll also be helping usshape the future of accounting.

Are you interestedin Office Support and ready to take the next step in your career Join us as a Client Operations Group Support andbecome an instrumental force inshaping our clients financial success.

Your Role: Client Operations Specialist

As a Client Operations Group Support at Gravita youll be at the heart of our operations playing a vital role in ensuring our clients receive the best service. Heres what youll do:

Database Management Expertise: You will take charge of updating and maintaining our CCH database and portal contacts ensuring our systems are impeccably organized.

Efficient Document Handling: Youll be tasked with formatting reports assisting with adhoc letters and overseeing document filing and scanning activities.

Client Engagement Support: On occasion you will engage with our clients helping us maintain strong relationships and delivering unparalleled service.

Compliance Oversight: Youll be responsible for overseeing new client onboarding and ensuring that we remain fully compliant with antimoney laundering requirements.

Problem Resolution Authority: Youll be the point person for identifying and addressing iXBRL filing errors collaborating seamlessly with our accomplished Managers when necessary.

Digital Proficiency: Uphold our commitment to innovation by expertly uploading essential documentation to our ProAudit or CCH Working Papers platforms.

Accounts:Dealing with the accounts turnaround process and preparing documents for filing and preparing accounts approval packs and issuing to the client for signature. You will also be filing accounts with Companies house and CT600s with HMRCusing the CCH or Silverfinonline software

Team Collaboration: Demonstrate your exceptional teamwork skills by providing valuable support to our secretarial team and stepping in to cover tasks when needed.

Miscellaneous Duties: Embrace diverse administrative responsibilities and embody Gravitas core values including Care Pride Loyalty Innovative and Quality Service and Integrity.

Your Profile:

What makes you the ideal fit for this role

Extensive Experience: You possess a minimum of 5 years experience in a similar corporate environment.

Technical Proficiency: Your expertise extends to mastering Microsoft Office products.

Exceptional Communication: Your verbal and written communication skills are exceptional enabling seamless interaction in a corporate setting.

Time Management: Youre adept at prioritizing tasks meeting deadlines and maintaining operational efficiency.Proactive & Positive Attitude: You bring a cando attitude and proactive approach to every aspect of your work.

Team Player: Collaboration is second nature to you and your flexibility shines when working within a team.

Initiative and Leadership: Youre not just a follower; youre an initiator ready to take the lead when necessary.

Your career with Gravita

When you join Gravita well support you on your own growth journey. We want to be the place you learn grow and unlock your true potential.

Well work with you to build a progression plan to outline how youll grow at our company and everything well do to help you get there. Were also passionate about learning and development to help you focus on your future.

The Nitty Gritty

• Our standard working week is a 37.5hour week on a hybrid basis (with up to 50% of your time across the month home based and the other 50% office based)
• Core working hours are 10am 4pm Monday to Friday
• Flexible working and happy employees are at the top of our list here at Gravita and we have been working hard to support our teams through the fastpaced changes.
• Your development wont be forgotten our development support is extraordinary for a firm of our size.
• Its a busy fastpaced environment here at Gravita. Feel free to check out our social media channels (Instagram Facebook Twitter LinkedIn and ).