Telecommunications - Senior Guest Services Assistant
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Job Alert
You will be updated with latest job alerts via emailJobs by Experience
0 - 7 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Job Description
• Answer all calls according to the set standards in the department training
• Adhering to the set standards of all departments SOP s, Training Manual and department Team Site
• Assist with guest requests in a pro-active manner that demonstrates HEART values
• Maintain a professional tone of voice while communicating with guests, callers and colleagues Use of correct English and phrases in both verbal and written communication with guests
• Handle E-Butler messages from in house guests with all types of enquiries
• Handle emails regarding restaurant reservations giving clear, pre-emptive and creating opportunities to delight our guests
• Follow up all relevant duties and requests
Employment Type
Full Time
