IT Operations Support Specialist

Academic qualifications and training:

Bachelor's degree in computer science, information technology, or related field.
Recognized certifications or training in information systems or technology support.
Technical skills:

Deep knowledge of operating systems and various computer applications.
Ability to solve technical problems and manage systems and software.
Experience:

Previous experience in technology support or information systems support.
Good understanding of network, information security and database management.
Communication and dealing skills:

Good communication skills help in interacting with users and providing technical support clearly.
Ability to guide users in solving technical problems in an easy and understandable manner.