Liaise with other departments to obtain and disseminate information and prepare reports to increase staff awareness of actual and potential fraudulent activity and patterns identified during the analysis process.
Utilize intelligence and fraud cases identified to prepare diagrams, charts and reports showing relationships between individuals, activities and accounts to illustrate the methodology used to perpetrate frauds against Etisalat.
Notify relevant parties of further suspect accounts and links to other areas of the business e.g. sales, to ensure that Etisalat is in a position to review the threat and take appropriate corrective action.
Ensure adequate security precautions are adopted with regard to information concerning operations of a confidential or commercially sensitive nature e.g. internal fraud.
Complete daily fraud tasks and meeting deadlines with timely reporting and escalation.
Create the initial monthly report template and any other reporting requirements.
Set service level agreement (SLA) to distribute the work volume and align various departments.
Organize the archive and filing of the relevant data and documents related to cases to be presented as required.
Assist in resolving cases hand in hand with other divisions.
Ensure that any potential fraud scenarios are covered or will be traceable through creating the required reports before the product's launch
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