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You will be updated with latest job alerts via emailFor us our customers and their satisfaction are the focus of our work. The Customer Research Management Team measures and analyzes the customer satisfaction of all IONOS customers worldwide. From these analyses we derive projects together with departments from the entire company to increase customer satisfaction and thus contribute significantly to the companys success. After your initial training you will support our Customer Experience Managers in the detailed evaluation of customer feedback and the implementation of the derived measures. In doing so you will have the opportunity to participate in varied projects.
You are studying business administration economics (business) informatics humanities/social sciences (business) psychology or a comparable course of study.
To simplify and accelerate our application process we would appreciate it if you could provide us with your enrollment certificate directly with your application.
IONOS is the leading European digitalization partner for small and mediumsized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America with its services being accessible worldwide. With its Web Presence & Productivity portfolio IONOS acts as a onestop shop for all digitalization needs: from domains and web hosting to classic website builders and doityourself solutions from ecommerce to online marketing tools. In addition the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.
We value diversity and welcome all applications regardless of for example gender nationality ethnic or social origin religion disability age as well as sexual orientation and identity physical characteristics marital status or any other irrelevant factor subject to applicable law.
Full Time