Inbox Management:
Efficiently manage the sales team inbox responding to inquiries and facilitating communication between potential new clients and account executive.
Organize and prioritize emails to ensure timely and effective responses.
Create and send outbound email to follow up with leads. Respond to inbound sales email.
Scheduling:
Coordinate and schedule sales meetings within the account executive using Acuity optimizing calendar efficiency.
Arrange appointments and manage logistics for virtual meetings.
Product Knowledge:
Invest time in learning about the brand and products to provide informed support to the sales team and potential clients.
Stay updated on product features content marketing service benefits and industry trends.
CRM Maintenance:
Maintain the Customer Relationship Management (CRM) software ensuring accurate and uptodate information on leads opportunities and potential new client interactions.
Track and document sales opportunities updating records as needed.
Client Qualification:
Assist in qualifying leads through new client calls once youre trained and ready to identify potential opportunities.
Gather essential information to streamline the sales process and enhance lead qualification.
Administrative Support:
Provide administrative support to the sales team as needed including data entry report generation and documentation / SOP preparation.
May also support the new client onboarding process or prospect research.
Previous experience in a sales support escalated customer service or parts engaged administrative role Strong organizational and time-management skills. Fluency and clarity in written and spoken communication are crucial. Curiosity, lines learning Ability to learn quickly and stay informed about products and industry trends. Comfortable handling calls. Availability to work 20 hours per week during CST with a flexible schedule. Self-motivated with the ability to work independently in a virtual environment. Proficiency in Microsoft Office Suite