Digital Marketing - Account Manager

Description:

• You will ensure that our team fulfils all marketing tasks to a high standard.
• Manage creative for performance campaigns (Google Ads and SEO)
• Manage the agency responsible for all performance campaigns (Google Ads and SEO)
• SEO recommendations technical and content
• Facilitate discussions with clients for the development of their objectives strategies and plans aimed at achieving customer satisfaction and the efficient use of their organisations resources
• Sending monthly reports to clients
• Liaise with clients to keep them informed of progress and to make relevant considerations to assist with site efficiency
• Discuss with clients to elaborate on the areas of proposed improvements
• Develop and present plans to implement any recommended changes as required by our clients
• Ensure that clients receive the necessary assistance to carry out the scope of work onsite
• Be the key conduit between the client and SEO Team to ensure all scope of works are carried out on site as required by the client

Your Daytoday:

• Be the main client contact offering strategic advice and maintaining strong relationships.
• Collaborate on digital marketing strategies ensuring timely and highquality deliverables.
• Identify upselling opportunities and contribute to new business development.
• Generate client reports and analyse data for insights and improvements.
• Effectively manage client budgets and provide accurate cost estimates.
• Foster a collaborative environment for seamless project execution.
• Allocate resources efficiently with Project Managers for optimised team performance.

Requirements:

• Excellent verbal and written communication skills in English
• Proven experience in account management within a digital marketing agency.
• Strong communication presentation and negotiation skills.
• Experience in using Google Suite (Docs Analytics Search Console etc) Slack Upbase Zoom WordPress Figma and common SEO tools preferred.
• High attention to detail and the ability to work in a fastpaced environment while managing competing priorities.
• Tech Savvy
• Fast Learner
• Stable Internet Computer and amp; Electricity is a must

Responsibilities:

• Scheduling tasks for other team members
• Ensure tasks are completed to highquality standards to match clients requirements
• Touching base with clients to notify them of completed tasks

Benefits:

• 4 weeks (20 days) of annual leave for every 12 months worked.
• A bonus will be applied if the client retainer is maintained at a 90% level or higher.