System Engineer ID&EOPEX
- Working Location: Bydgoszcz Poland
- Security Clearance: NATO Secret
- Language: High proficiency level in English language
EXPERIENCE AND EDUCATION:
Essential Qualifications/Experience:
2 years experience in various areas of:
Latest Virtualization Technologies and Operating Systems
Implementation and troubleshooting Infrastructure Failover Clusters (VMware and Microsoft)
Latest Server Storage Client and Infrastructure Networking hardware technologies
Antivirus Management Systems (i.e. McAfee ePolicy Orchestrator)
Enterprise Systems Management services methods and tools (i.e. SCOM SCCM SCVMM)
Experience in various areas of Software Engineering including some of the following:
Email and collaboration services technologies (e.g. MS Exchange and Skype for Business)
Configuration management practices and tools
Knowledge of ITIL IT service management model
Experience and applied knowledge of Service Transition
DUTIES/ROLE:
Responsible for the delivery of 3rd level technical support for IT and Data Management Services in DCIS
Performs fault diagnosis using the IT and Data Management Services Management System
Supervises and carries out routine maintenance of IT and Data Management Services infrastructure management appliances and other NATO IT and Data Management Services equipment
Completes any changes to the system documentation
Completes backups and restores of IT and Data Management Services devices
Supervises the work undertaken by the FSP IT and Data Management Services Technicians
Performs remote fault diagnosis on IT and Data Management Services as required
Performs on the Job Familiarization with the Customer
Deputize for higher grade staff
Performs other duties as may be required