Customer Service Representative - Working Student

As a global leader in precision measurement sensing technologies VPG addresses an expanding array of applications in which accuracy reliability and repeatability make the difference. Whether in the design and safety of new generations of cars trucks and planes or optimizing advanced medical equipment and consumer products VPGs deep engineering expertise makes the world safer smarter and more productive.

We are seeking a Temporary Customer Service Representative to join our Force Sensors team on a part time basis.

Tasks

• Order management incorporating order entry and acknowledgement; planning dispatches; date management based on Planning and Purchasing reports; raising proforma invoices where appropriate.
• Deliver all daily processes with consistent accuracy while working within tight timelines.
• Provide prompt and comprehensive responses to customer queries relating to stock availability delivery and complaints. Become the customers voice within the business aspire to exceed customer expectation and to develop and optimize the relationship.
• Coordinate product returns in line with defined RMA process and arrange credits.
• Maintain customer databases.
• Manage direct orders for finished load cells electronics and accessories on intercompany sources.
• General administrative tasks.
• Reporting and generation of documentation in line with customer and internal expectation.
• Attend meetings and conference calls.

Requirements

• English should be both spoken and written well.
• Experience in a customer facing role
• Experience with ERP system SAP is an advantage

Benefits

• 30 days vacation plus bank holidays
• Company events
• Active BGM
• Flexible Working Model