Responsibilities  
- Identifying organizational need for new applications
- Preparing technical specification as a roadmap for software
- Implementing testing and integrating new applications
- Performing routine application backups and upgrades
- Installing new applications upgrade and releases
- Providing instructions and training to staff when necessary
- Monitoring recoding and responding to requests for support
- Investigating and diagnosing system faults and errors
- Resolving technical issues
- Analyzing error trends aimed at reducing/minimizing down time
- Communicating messages regarding application issues to users in a timely manner
- Liaising with application suppliers when needed to fulfil the requirements of the organization
- Scheduling and running regular tests to enhance the current application
- Identifying and developing functionality changes
- Maintaining documentation of key databases and applications linked to them
- Perform lead/supervisor duties as and when assigned
- Analysis/options or feasibility research of needs and possible solutions
- Visually map solution and present in an easytounderstand manner to get a decision
- Identify technology and/or business requirements
- Gather document and update business requirements
- Complete detailed workflow process mapping
- Develop testing strategies and execute test plan to mitigate deployment risk
Qualification/ Education  
- BS in Computers Science or related subject
- Knowledge of SQL SAS Visual Analytics SSRS or other reporting technology
- Exposure to and understanding of work structure/operations
Experience  
- Overall years of experience Minimum of years experience in following areas
- Administration monitoring and maintenance of software infrastructures and applications
- Oversee practices and processes to ensure integrity safety and availability of all data and applications as part of organizations information systems
- Ensure that the processes needed for a business to function and succeed are running smoothly
- Technical point of contact to fix application and systems issues usually on an immediate basis
Remote Work
No