Production Assistant DampAD Awards

Job Title Production Assistant (D&AD Awards)
Reports to Operations Manager
Role Full time Fixedterm contract FebruaryMay
Deadline December
Interviews January
Location Hybrid working (twofour fixed days in the London E office a week)
Salary per annum
Hours Monday Friday (ampm)*
*Flexibility will be required when working to deadlines and Judging period th st May onsiteat County Hall for D&AD Awards Judging and Southbank Centre for D&AD Festival and CeremonyFlexibility is also needed while working in the office

About D&AD
Founded in D&AD is an organisation that is all about the pursuit of creative excellencewithin advertising and design inspiring it celebrating it and enabling it A fundamental way ofus achieving this is through our world class learning programmes which up skill the currentand future workforceWhilst our remit focuses on the advertising and design industry there is a broader goal todemonstrate the positive impact that creativity can have across education the economy andwithin society

Purpose of the Job
The D&AD Awards gather the worlds best creative work from across the commercial designadvertising production and craft disciplines to be judged on more than global creativeleaders practitioners and innovators

Were looking for an ambitious Production Assistant to join our Awards team itll be your jobto help support the administration and delivery of the D&AD Awards and make sure eachpiece of work submitted by our entrants is of the right standard and requirements to bejudged

Key Responsibilities

Customer Enquiries
Deal confidently and efficiently with incoming and outcoming entry queries
Provide a high level of customer service to entrants
Use the D&AD query database to log and resolve all queries
Ability to work with entrants find out their needs and objectives and offer support on
entry

Cataloguing
Use the D&AD logging system to record and check entry data
Process and file physical/digital entries
Sort and open packages
Quality check moving image stills and web/app entries
Edit awards entry media where necessary
Identify and resolve problems with entries contacting the entrant where necessary
Liaise with operations team and management to resolve complex problem
If necessary support other Production Assistants across the Professional or New
Blood Awards during busy periods

Online Judging
Ensure all the entries are processed to the right standard in time for online judging
Liasing with the judges to ensure they understand and complete the online judging
process on time
Resolve any issue that may be raised by the judges during the judging process
Keeping management informed of any problems that may arise
Ensure all communication with the judges is consistent and in line with D&ADs tone
of voice

Judging
Quality control ensure work is accurately prepared and displayed for judging
Assist with the transportation to and set up of work at judging
Support change over of jury sessions and judging rounds
Support and assist jury managers during judging sessions when required
Help resolve any problems and queries
Proofread written information if necessary

Other Duties
Administrative support for the D&AD Awards Ceremony and Festival
Provide feedback to aid the review and development of all awards products
Additional administrative tasks as required

Key Experience and Skills
Excellent proactive customer service both verbal and written
The ability to work both independently and cohesively as part of a team
Strong attention to detail and an ability to be flexible within all work matters
Ability to work effectively under pressure and to tight deadlines
Flexible approach to working hours especially during judging period
Computer literacyhighly proficient in G Suite and MS Office
Working Knowledge of Adobe CC is desirable but not essential
A second language would be desirable but not essential

Personal Qualities
Comfortable working in a large team
You love to learn and are excited by the prospect of a diverse workload
Strong communication skills
Keen interest in design and advertising
Trustworthy and Reliable
Sense of humour

D&AD is committed to diversity equality equity inclusion and respect for all Providing a work environment in which all employees are treated with fairness respect and dignity and which is free of discrimination victimisation bullying and harassment At D&AD we are interested in every individual bringing their Whole Self to work and this includes you! Please email to let us know if you need any reasonable adjustments to be made for any part of the recruitment process

In order to comply with the Prevention of Illegal Working Immigration Asylum and Nationality Act you will need to provide appropriate documentation that proves that you are eligible to work in the UK

Due to the number of applications we receive we regret that you will not be contacted unless you are shortlisted for an interview If you have not heard from us within three weeks of the closing date of your application you should assume that you have not been successful on this occasion

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