Commercial Lines Account Manager

Are you ready to “Step Up” and join the best service organization in the insurance business?

We are looking for a results-oriented, experienced Commercial Lines Account Manager who is highly customer service-focused and enjoys working in a fast-paced, professional environment. If you do a great job and are fully committed to being a great team player you will thrive at our organization.

Job Responsibilities:

• Service all aspects of our clients’ insurance needs, usually in partnership with an Account Executive or Producer, from renewal preparation and marketing to policy administration
• Gather information from clients and prepare applications for submission to insurance carriers
• Prepare proposals and insurance summaries based on evaluation of client coverage needs
• Process new business, renewals, endorsements, cancellations and rewrites
• Explain insurance policies and coverages, suggest coverage enhancements, and resolve general customer inquiries
• Maintain accurate electronic client account records and adhere to agency procedures
• Nurture strong relationships with clients and insurance carrier representatives

Core Competencies:

• Exceptional aptitude for customer service
• Excellent time management skills and a sense of urgency
• Proven hands-on experience with an in-depth understanding of Commercial Lines Coverages
• Minimum of 3 years of insurance agency experience in an Account Manager or similar role required
• Currently managing a commercial book valued between $2-3+M
• Experience providing heavy supporting assistance to a book of business
• Detail-oriented with strong written and verbal communication skills
• Outstanding team player and collaborator
• In-depth technical knowledge of commercial lines coverages and exposures
• Property & casualty license preferred
• Proficiency with Microsoft Office and electronic database software preferred
• Upbeat attitude and problem-solving skills; able to work on a 2 to 3 person team to provide outstanding service

Compensation and Benefits:

• Competitive compensation
• Full-time benefits package including medical, dental, life, disability, 401K, vacation and sick time
• Healthy, positive culture