Customer Service Advisor (Insurance) - Stockport - Salary DOE
Were working with a fantastic insurance agency based in Stockport whore looking for Customer Service Advisors to join their growing team!
Their insurance brokerage is known for its fast-paced environment and is driven by a dynamic and lively team. With over 15 years of experience in the industry, they continue to enjoy remarkable growth. As a result, numerous opportunities have arisen within their office as they maintain their steadfast commitment to progress.
Main responsibilities:
- Resolving queries and issues pertaining to recently covered new customers.
- Scrutinizing customer-supporting documents to identify potential problem areas.
- Collaborating with insurers to ensure top-notch customer satisfaction.
- Efficiently managing customer email inquiries, resolving them or directing them to the appropriate advisor when necessary.
Requirements
Key skills:
- Previous experience in customer service is preferred.
- A background in the insurance sector would be advantageous.
- Exceptional telephone etiquette is a fundamental requirement.
- Outstanding communication skills.
- An acute attention to detail.
- Proficiency in handling a high-volume workload and effectively prioritizing tasks.
- Capable of working effectively both within a team and independently.
- Strong organizational skills and exceptional time management abilities.
- Competence in IT.
- A flexible approach to addressing changing day-to-day requirements.
Benefits
If youd like more info - reach out to Olivia on or on
Key skills: Previous experience in customer service is preferred. A background in the insurance sector would be advantageous. Exceptional telephone etiquette is a fundamental requirement. Outstanding communication skills. An acute attention to detail. Proficiency in handling a high-volume workload and effectively prioritizing tasks. Capable of working effectively both within a team and independently. Strong organizational skills and exceptional time management abilities. Competence in IT. A flexible approach to addressing changing day-to-day requirements.