Position Summary
The Cybersecurity IT Network Specialist manages the daytoday operations of network firewalls in order to maintain a secure stable and regulatory compliant network Duties include processing firewall rule requests building network DMZs and managing segmentation working with clients to troubleshoot real or perceived firewall or network issues managing and maintaining hardware and operating systems capacity planning creating procedures to meet regulatory requirements collecting and providing evidence to auditors and regulators to prove compliance to policy and regulations Must be able to implement designs provide constructive feedback and input to architects and solutions engineers and update operation documentation for any new configurations or procedures resulting from changes to production environments in a way that produces evidence of regulatory compliance The Cybersecurity IT Network Specialist must also document all work for metrics and billing reporting using a designated change management or request system Network Specialists also participate in audits from outside vendors and government regulators (NERC WECC etc)
Qualifications Minimum
- AA degree in Computer Science Engineering Business or related discipline or equivalent experience or relevant technical trade school/training
- years of IT Network operations experience
Desired
- BA or BS degree in Computer Science Engineering Business or related discipline or equivalent experience or technical training
- years of network or telecommunications operations experience
- Experience with implementing firewall rules in Palo Alto Firewalls
- Experience with F operations such as VIP creation
- Experience with security/compliance monitoring tools and reporting
- Experience with monitoring or data collection/analysis tools
- Experience or knowledge of DNS or DHCP
- Experience with web middleware or database servers
Knowledge Skills and Abilities
- Must have intermediate to advanced knowledge of OSI Model
- Understanding of Layer firewalls
- Understanding of subnetting and general networking concepts
- Knowledge of operating or network systems and maintenance support
- Ability to perform preventative and remedial maintenance to operating system
- Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications
- Knowledge of system management and security/control procedures
- Able to follow and update documented operations procedures
- Excellent written and verbal communications skills
- Able to work and communicate across multiple departments
- Ability to work as part of a team
Responsibilities
- Network Management & Operational Support
- Responsible for technical support and administration of critical infrastructure network components (eg firewalls proxy servers routers etc)
- Maintain and operate systems and services associated with PG&Es telecommunications infrastructure
- Provides rd tier support in analyzing diagnosing and resolving problems
- Work closely with other IT groups to ensure systems are maintained in an efficient manner and communicate all issues changes outages and maintenance in accordance with processes procedures and policies
- Participates in developing recommending and establishing policies and procedures as needed
Projects
- Provide onsite or remote project support
- Work closely with peers supervisor team members and others as needed to identify plan prioritize and implement project deliverables
- Perform testing and evaluations of new technologies in a lab environment
Consulting
- Evaluate and articulate market needs and opportunities for technologybased products and services
- Assist IT professionals and application stakeholders in product implementation and use
- Provide contentspecific advice to technical architects
Compliance and Process Improvement
- Assures compliance with industry and company standards
- Continually look for opportunities to improve processes reduce costs increase efficiencies etc
- Apply security procedures for all work
- May initiate process improvements