SFCC BA

Below we have captured more details on the specific work activities that the our INTL
BA's are responsible for, in general, across all funnel teams.
Requirements Management
Understand all requirements associated with a new EPIC or Initiative.
Work with Product Manager/Owner and Sr Developers/Leads on documenting
requirements associated with a particular initiative or EPIC.
Develop and maintain functional specifications or "How to Use This Feature"
documentation (when appropriate).
Manage and lead the requirements gathering sessions.
Ticket Development & Refinement
Create and refine detailed User Stories consistent with the High Level
Requirements noted in the associated EPIC.
Refine Stories as needed so that they have required detailed to be actioned by the
full scrum team.
Elicit and document ticket dependencies, ensuring that information is tagged
correctly and captured in the Dependency Huddle board.
Ensure all stories meet the agreed "Definition of Ready" before being taken into
sprint planning session
o Note: for Critical tickets brought in mid sprint, analyze and refine ticket to
mitigate risk of ticket issues

Contribute to work estimates as appropriate so that sprint planning is effective.
Maintain a "healthy" backlog consistent with agreed upon targets for INTL. (2
Sprints ahead).
Manage and lead the ticket refinement process.
Partnering with Third Party Teams (internal/external)
Facilitate necessary conversations with teams outside of INTL, ensuring necessary
tickets are created to address the requirements.
Facilitate meetings with third parties as required to ensure the work is progressing
in such a way as to meet overall EPIC or Project timelines.
Ensure cross team collaboration is occurring as needed and that any blockers are
resolved or escalated as appropriate to keep the work progressing.
Close out as required and per agreed prioritization (set by the Product
Manager/Owner) any outstanding issues that exist post go-live i.e How-To
documents

Process Improvement:
Help ensure a continual process improvement focus exists across the team,
supporting an environment of experimentation and new practice trials.
Ensure consistency with lulu's INTL common practices.
Contribute to and lead Process Improvement activities as appropriate and per PI
roadmap plans, etc.
Partner with peer Business Analysts to share and leverage lessons
learned, fostering a PI culture at all times.
Test Plan Review
Review Test plan to ensure acceptance criteria is clearly noted
o ensure they can be linked back to requirements

Operations Support
When applicable, ensure third party information is up-to-date related to
scheduled maintenance windows/planned outages:

When applicable, ensure third party contact/issue resolution information is up-to-
date

Quarterly Planning
Review initial Business and Technical 'EPIC' requirements as part of pre planning
and carry out detailed analysis in order to determine solution and specific
stakeholder requirements
o Analyze platform and functionality along with facilitating as needed
discussions with UX, Engineering and external teams (CoE, SRE, Analytics) in
order to determine solution requirements, dependencies and risks
o Communicate findings to Product Manager and support the updating of
EPIC details and initial creation of user stories based on this analysis
During quarterly planning provide QA and Engineering teams with details of
analysis as needed in order to support the team in providing as accurate a LOE as
possible given available information
For any assumptions made for new business requirements, clarify and confirm
assumptions with the SME stakeholder group and/or conduct the analysis
required to confirm the assumption is accurate
Support the Scrum Master in creation of intake requests for external teams as
needed