Senior Web Designer

Job Description:

This position is responsible for redesigning our existing PROTECT case management system considering modern web-based look and function. This position will be part of a two-year modernization effort and serve as a member of the core team that includes members of the existing DAIT team and other IT contractors.

PROTECT is the in-house-developed comprehensive case management system used by all 71 District Attorney offices across the State. The system is a crucial tool for the operation of the DA offices as well as State justice partners (DOT, DOT, DOC and CCAP) through various interfaces. The system is currently SQL client-server based (VB.NET) and will be modernized in place to be cloud-ready with new code/functions rolled out as the system is refactored by feature/segment. A UI/UX designer plays a critical role in creating a web-based case management system that is both functional and user-friendly, helping users efficiently manage cases and tasks

Responsibilities:

Information Architecture:

• Organize and structure the content and features within the application to ensure logical flow and easy navigation.
• Create sitemaps and wireframes to plan the layout and hierarchy of the interface.

User Interface (UI) Design:

• Design the visual elements of the interface, including buttons, forms, icons, and other UI components.
• Choose a color scheme and typography that aligns with the application's branding and user preferences.
• Create high-fidelity mockups and prototypes that illustrate the final look and feel of the system.

User Experience (UX) Design:

• Design and optimize user workflows to make the case management process efficient and intuitive.
• Ensure that the user interface is accessible and responsive, catering to users on various devices and screen sizes.
• Implement best practices for usability and user-centered design.

Interaction Design:

• Define user interactions, such as how forms are filled out, how data is submitted, and how notifications are presented.
• Create interactive prototypes to demonstrate the functionality of the system.

Accessibility:

• Ensure that the case management system complies with accessibility standards (e.g., WCAG) to make it usable by individuals with disabilities.

Collaboration:

• Work closely with other team members to ensure the design is implemented correctly.
• Communicate design decisions and rationale effectively to stakeholders.

Documentation:

• Create design specifications, style guides, and design documentation to provide clear guidelines for development.

Continuous Improvement:

• Continuously seek ways to enhance the user experience by gathering and analyzing user feedback and making iterative improvements.

Quality Assurance:

• Ensure the final product aligns with the approved designs and meets the established standards of quality.

User Training and Support:

• Provide guidance and training materials to help users understand and navigate the system effectively.
• Communicate regularly with team members to gather design needs and share changes and reasons behind choices. Actively participate in agile project meetings.
• Understand business requirements to achieve DAIT's desired outcomes, while adhering to agency policies and procedures.
• Support for other DAIT team initiatives as needed.

Required skills:

• At least five years of experience as a UI/UX designer for user-friendly and responsive web applications as opposed to a web site.
• Understanding of user-centered design principles, usability, accessibility, and interaction design best practices.
• Experience creating full-site designs, from overall look and feel to specific page layouts and behaviors.
• Experience with creating, presenting, and explaining prototypes and mockups.
• Ability to learn quickly; synthesize complex information; identify key points and communicate results accurately and effectively.
• Comfort with adaptability, evolving project structure, and feedback.
• Strong communication skills, including verbal (phone/video) and written (email) with both team members (developers, business analysts) and stakeholders.
• Strong creative, problem-solving, organizational, and task management skills.

Preferred skills:

• Experience with modernization project(s) using similar technologies.
• Experience assisting with testing/verification of system updates and redesign.
• Familiarity with CI/CD build and deploy processes.
• Prior experience with front-end development