IT Help Desk Specialist
Posted on :
20-11-2023
Employer Active
1 Vacancy
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Job Description
- Receive and undertakes logs reported through the Help Desk phone number.
- Receive and undertakes logs reported through the Help Desk email or system.
- Support and troubleshoot user community in use MIS systems and basic issues.
- Forward logs to the competent authority.
- Follow up to completion of and finalize the logs with the competent authority.
- Keeps users informed of updates, known errors, new facilities or any IT related changes,
Employment Type
Full Time
Department / Functional Area
Key Skills
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