Job Title: Dynamics 365 Tech lead
Location: Malvern, Pennsylvania (3 Days a week in office is must)
Duration: 6 Months+
Job Description:
- Dynamics 365 Tech lead Minimum 12-15 years of experience in Dynamics 365 CE (CRM) with strong technical and client-facing skills.
- Dynamics 365 Customer Engagement(Sales, Service - Must) and knowledge other Microsoft Dynamics 365 suite of products.
- Facilitate detailed design from requirements and support construction and deployment.
- Design components in a Service Oriented Architecture (SOA) environment with good technical expertise in middleware tools
- Dynamics 365 in Online & On-Premise implementations and environments and prior versions. Providing highly available, scalable Dynamics 365 architecture
- Hands on experience in C#.Net, Java Script, MS SQL, MS CRM SDK, MSD developer toolkit & SSRS
- Subject matter knowledge in integration architecture and the ability to map integration pattern to functional usage.
- Experience in MS CRM & 3rd party Integration using Middleware Tools/ APIs(REST, ODATA WebAPIs) /SSIS packages.
- Experience in using Azure services for integration(Azure Functions, Service Bus etc. PCF controls, Power Apps and Power Automate for upstream/downstream systems integrations.
- Experience in data migration data analysis, data mappings, data harmonization using OOB and third party tools, preferable experience in Azure Data Factory.
- Experienced in reporting architecture, with SSRS and knowledge on Power BI.
- Good to have knowledge in latest features of Dynamics 365 platform (Sales Insights, Customer Service Insights, Customer Voice, etc.)
- Experience in effective management of cloud platform resources and good understanding of security models and connectivity CRM systems.
- Technical expertise in set up of DevOps pipelines for CRM systems on cloud platforms with standard DevOps tools
- Exposure in driving information management strategy, design and deployment on cloud platforms, preferably on Web Services global infrastructure and services.
- Exposure to financial services / Banking is preferable.
Preferred Skill:
- Lead the technical workshops to work with Business and technology partners on requirements to design and develop architecture solutions
- Should have good problem solving and analytical skills
- Should be able to think independently and be solution driven
- Be accountable for solution delivery and technical leadership
- Lead technical efforts for Pre-Sales engagements and contribute towards building niche solutions/POCs
- Advocate best practices to develop scalable solutions in alignment with Product roadmap through supported and upgradable customizations / implementations.
- Experience in Agile methodologies
Good to have Certifications:
- Microsoft Dynamics 365 for Sales
- Microsoft Dynamics 365 for Service
- Microsoft Dynamics 365 for Customizations
Dynamics 365 CE CRM, Customer Engagement (Sales, Service), C#.Net, JavaScript, MS SQL, MS CRM SDK, MSD developer