Supervisor

pCastore exists for one single reason to make athletes better Our ethos is built upon the philosophy of strongBETTER NEVER STOPSstrong an ideal deeply infused in our DNA and something we strive to live every single day We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditionsppThe founders vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world with no stone left unturned in its search for innovation and performance enhancementppThe sportswear market has been dominated by a small clique of massmarket brands and the vision is for Castore to be a premium alternative to these the natural brand of choice for discerning athletes who demand the very bestppstrongWhats the JobstrongppAs a Supervisor you are the ultimate Service Role Model in our store Along with the Managers you are responsible for creating a world class shopping environment for our customers You lead the team setting the pace driving the productivity whilst maintaining a positive and fun environment You inspire the teams by showcasing what great looks likeppbrYou will be responsible for leading the team day to day in all areas of the store deputising for the Managers ensuring both the sales floor and behind the scenes runs smoothly You are an excellent communicator and always work with pace and authority getting the best from the teamppstrongWhat will I dostrongpp Supervise team members in duties and performance providing feedback where necessary and reporting team strengths and weaknesses to managementbr Motivate guides and mentors team members to exceed goals and creates a positive environment during shiftsbr Train new team members in company standards customer service and job dutiesbr Work with other supervisors and management to set and evaluate stock logistics projects and overall goalsbrbrppemDriving Resultsembr Clearly communicates with and directs the team to ensure all tasks are deliveredbr Drives any business initiatives and encourages and supports the team to deliver the targets set eg email capturebr Supports the Managers to achieve all targets set for the teambr Builds relationships across the Business to share best practiceppemCommercial Flairempp Make commercial decisions and suggestions to improve Business performancebr Drives the team to ensure l Store standards meet the Company expectation creating the right shopping experience for our customers Ensures the team deliver all sizes out and escalates to the Managers any issues that prevent the stock being there for our customersbr Uses all Business reports available to effectively identify risks and opportunities and can use the reports on store visitsbr Aware of what the competition is doing on the high street and Internet supporting the Managers to ensure we are always a step ahead providing a unique shopping experienceppemDeveloping the Bestembrpp Takes ownership of your own development acting as a role model for the teambr You support the Manager recruit new team members and act as a coach for thembr Helps the Managers create a culture where wellbeing matters good performance is rewarded and recognised and builds a community which people want to be part ofbr Can adapt your style and approach to fit the needs of the team understanding how your actions might impact some individualsbrppemOperationsempp Able to spot potential risks and takes action where appropriate always escalating them to a Managerbr Takes accountability for the Health and Safety of customers and the team taking action to reduce risks where appropriate and there by supporting the Managers to meet all H&S requirementsbr Supports the operational running of the store holding the store and leading the team acting as a key holder and ensuring that all procedures are adhered tobr Is aware of the impact that Stockloss and markdowns have on the store and supports controlling thisbrppemFuture Focusempp You are aware of the day to day in store planning the weeks ahead that are relevant to your role ensuring the team are in place and aware of future events coming up ie stock takes layout changes promotional activity etcbr You embrace new technology and Business initiatives coaching the team to understand the importance and commercial impact of moving to be a multichannel brand allowing customers to shop online and in storebrppstrongWhat skills and qualities will I needstrongppemKey skillsempulliIdeally have worked within a supervisory or management role in a customer facing environmentliliRetail exposure beneficialliliThe ability to thrive in a sales targeted environmentliulpemPersonal qualitiesempulliOutstanding written and verbal communication skillsliliA desire to use your initiative to solve problemsliliProven leadership abilityliliDecisionmakingliliExcellent Interpersonal skillsliliAdaptable to changeliliTime managementliliConflict resolutionliliExcellent team playerliliMentorshipliliPassion for the brandliulpstrongWhat We OfferstrongpulliCompetitive salaryliliAn opportunity to work with global sporting partnersliliA chance to build a career with a fast paced high growth brandliul