Team Member

hstrongPret A Manger Team MemberstronghpA Pret Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen front of house and deliveryppThey are responsible for creating an efficient & welcoming environment engaging and wowing our customers and producing great quality Pret foodppKey focuses for the role are teamwork key points of service key points of production cleanliness and productivityphstrongKey responsibilitiesstronghulliTo maintain good relationships with all of the shops teamliliTo take on jobs to balance workload across teamliliTo work in any area FOH and Kitchen as requested by your manager (Hot Food Coffee etc)liliTo work together to ensure the FOH and Kitchen and delivery business is the best it can beliliTo have a good knowledge of Pret standards in all areas of the shopliliTo understand the importance of the Hot Chef and Barista roles and have completed the training in these areas as outlined in the TM* training planlilistrongemTM Star emstrongemTo be an Ace in Place within your shop team To act as a role model to other TMs demonstrating good Pret knowledgeemliulpstrongAmazing Service Key Points of ServicestrongpulliTo always follow the Key Points of ServiceliliTo serve customers efficiently politely and quickly in an engaging mannerliliTo take the time to respond to customers needs delivering outstanding and amazing serviceliliTo complete FO to Pret standards maintaining beautiful Langars merchandising and seating areasliliTo bust queues through speed of service and calling to customersliliTo wear a clean and immaculate uniform at all times whilst on shiftliliTo ensure products are presented in bags or on trays according to Pret standardslilistrongemTM Star emstrongemTo consistently have high performance in till speed and accuracyemliulpstrongDelicious Food & Drink Key Points of ProductionstrongpulliTo create delicious food according to Pret standards in an efficient safe environmentliliTo always follow the Key Point of ProductionliliTo ensure stock is rotated and used according to standardliulpstrongWell Loved Shop Cleanliness and Health & SafetystrongpulliTo complete the Introduction to Pret course (classroom London workbook UK Regions) and pass the Pret Food Hygiene testliliTo adhere to all aspects of kitchen health & safety and food safety in accordancewith Pret standardsliliTo inform the shop management team of any safety concerns immediatelyliliI am responsible for ensuring I follow Food Safety Standards and for the Health and Safety of my team and customers I complete all training to enable me to understand the Pret standards and safety processes I must follow I ensure I follow these processes at all timesliliI immediately tell my Manager when I believe standards or processes are not being metliulpstrongShop Profitability ProductivitystrongpulliTo complete and pass all TM and TM* training in a timely mannerliliTo adhere to financial standards on tillslilistrongemTM Star emstrongemTo consistently have high performance in bench productivity while maintaining good MTS qualityemliul